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Complete Claims Overview

Complete, Powerful, Flexible

Claims Processing and Payment Software Solutions
Adjudication of medical, dental, vision, prescription, short and long term disability claims.
Plan set-up controlled by user.
The Number of plans is unlimited.

 

Methodology:
  • Plan or Contract Year structure
  • Benefit Logic:
    • Utilizes: CPT's, ICD-9's, DRG's, HCPCS, fee schedules, CRV's and others.
  • Provider fee schedules
  • PPO fee schedules and on-line repricing
  • Complete recall - system can report all changes, how a benefit was paid 5 years ago as well as last month and by whom. Any adjustments are easily tracked, along with what buttons were pushed.
  • Pre-registration (optional)
  • Automatic Adjudication (optional)
  • Capitation processing
  • Per occurrence tracking
  • Physician Referral tracking
  • Coordination of Benefits
  • Processor alerted to:
    • Pre-registrations
      Pre-certs
      COB
      VIP
      Claimant notes
      Dependent notes
      Family notes
      Provider notes
      Student status
      Over % of specific stop-loss
      COBRA status
  • Adding new business is simple and cost effective. You can set-up a new plan in less than a day and be paying claims when enrollment is in.
  • Customer Service may be performed by a processor without interrupting the claim they are working on.
  • Press a hot key and any existing claimant's or enrollee's records are available, answer the inquiry and hot key back into the claim in process.
  • Claim can be re-opened at any time for reprocessing up until the check is printed.
  • EOB's may be printed for any past time frame.
  • Cash Management:
    • Micro encoding (MICR) on checks is available as part of the COMPLETE System.
      Logo's and signature's may be scanned in for Laser checks and EOB's
  • Bank Reconciliation
    • Optional sending of media to bank for reconciliation by the bank

  • Claims Reports
    • Pre-registered Report - weighted average calculations.
    • Pre-registered and Claims Pended Report
    • Enrollment Census report
    • Processor Summary
    • Cycle Time Report
    • Claims Productivity
    • Claims Count by Date Received
    • Claims Count by Date
    • Processed
    • Claims Awaiting Supervisor and Executive Approval
    • Pre-certs on File
    • Claims Detail History Report
    • Consolidated Paid Claims Analysis
    • Weekly Income and FICA Withholding
    • Claimant Benefits Paid Report
    • Claimant Usage by Benefit Report
    • Specific Stop-loss Report
    • Aggregate Stop Loss Report by group and/or location
    • Utilization Management Report
    • Total Benefit Analysis
    • Claims Lag Report
    • Reports of the TOP Providers, Benefits, Diagnosis Codes, Claimants, Ages, Date ranges, etc.
    • Provider Summary Report
    • PPO Savings Report
    • PPO Withhold Report
    • COB Savings Report
    • Hospital/Patient Reports
    • Monthly check/Deposit Registers by group and/or location.
    • Exception Reporting for Incorrectly Entered or Incomplete Claims Reports

    Any other reports not pre-defined in the system are easily produced in various third party report generators. A data dictionary is available for field definition.



HIPAA

Features
  • Produces required notification for continuous coverage when a member is terminated and the Group is flagged for HIPAA notification.
  • HIPAA Privacy Reporting
  • HIPAA EDI Translator (optional)


Enrollment and Eligibility

Run In
  • Bringing in new groups is a cinch. Even when you need to accommodate a run in period for the new group.
  • The Complete Health Benefits Administration System has built-in programs to handle Run-Ins and to bring new business on at a moment's notice.


Enrollment
Flexibility and Simplicity
  • Employers can enter and update their files at the host location via remote connection(s).
  • Employees can work from any location.
  • Information can be received electronically from other sources.
  • Can receive data from other systems such as a payroll or policy tracker.
  • Eligibility checking with a single, simple inquiry for providers and employers.

For more information or details about CHS's Complete Claims System, please see our Contact page and contact Sales.

 

To Download the system requirements information and view offline, simply click the link below. Windows users can unzip these files using WinZip.

Complete Configuration Specs

 

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complete claim processing and premium billing solutions