Complete, Powerful and Flexible
 | Adjudication of medical, dental, vision, prescription, short and long term
disability claims. |
 | Plan set-up controlled by user. Number of plans are unlimited. |
Methodology:
 | Plan or Contract structure |
 | Benefit logic:
Utilizes: CPT's, ICD-9's, DRG's, HCPCS, fee schedules, CRV's and others. |
 | Provider fee schedules |
 | PPO fee schedules and repricing |
 | Complete recall - system can report all changes, how a benefit was paid 5 years
ago as well as last month and by whom. Any adjustments are easily tracked, what buttons were pushed and what they
were thinking (almost). |
 | Pre-registration optional |
 | Automatic Adjudication available |
 | EDI available |
 | Capitation processing |
 | Per occurrence tracking |
 | Physician Referral tracking |
 | Coordination of Benefits |
 | Processor alerted to:
Pre-registrations
Pre-certs
COB
VIP
Claimant notes
Dependent notes
Family notes
Provider notes
Student status
Over % of specific stop/loss
COBRA status |
 | Adding new business is simple and cost effective. You can set-up a new plan
in less than a day and be paying claims when enrollment is in. |
 | Customer Service may be performed by a processor without interrupting the
claim they are working on. Press a hot key and any existing claimant's or enrollee's records are available,
answer the inquiry and hot key back into the claim in process. |
 | Claim can be re-opened at any time for reprocessing up until the check is
printed. |
 | EOB may be printed for any past time frame. |
 | Cash Management:
 | Micro encoding (MICR) on checks is available as part of the Complete
system. |
 | Logo's and signature's may be scanned in for Laser checks and EOB's |
 | Bank Reconciliation-optional sending of media to bank for reconciliation
by the bank |
|
Claims Reports
 | Pre-registered Report-weighted average calculations. |
 | Pre-registered and Claims Pended Report |
 | Enrollment Census Report |
 | Processor Summary |
 | Cycle Time Report |
 | Claims Productivity |
 | Claims Count by Date Received |
 | Claims Count by Date Processed |
 | Claims Awaiting Supervisor and Executive Approval |
 | Pre-certs on File |
 | Claims Detail History Report |
 | Consolidated Paid Claims Analysis |
 | Weekly Income & FICA Withholding |
 | Claimant Benefits Paid Report |
 | Claimant Usage by Benefit Report |
 | Specific Stop Loss Report |
 | Aggregate Stop Loss Report by group and/or location |
 | Utilization Management Report |
 | Total Benefit Analysis |
 | Claims Lag Report |
 | Reports of the TOP Providers, Benefits, Diagnosis
Codes, Claimants, Ages, Date ranges, etc. |
 | Provider Summary Report |
 | PPO Savings Report |
 | PPO Withhold Report |
 | COB Savings Report |
 | Hospital/Patient Reports |
 | Monthly check/Deposit Registers by group and/or location. |
 | Exception Reporting for Incorrectly Entered or Incomplete
Claims Reports |
Any other reports not
pre-defined in the system are easily produced in various third party report generators. A data
dictionary is available for field definition.
HIPAA
Produces required notification for continuous coverage when a member is terminated and the
Group is flagged for HIPAA notification.
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