Complete Benefits Administration System

Claims Processing/Payment

 

Complete, Powerful and Flexible

bulletAdjudication of medical, dental, vision, prescription, short and long term disability claims.
bulletPlan set-up controlled by user. Number of plans are unlimited.

Methodology:

bulletPlan or Contract structure
bulletBenefit logic:
Utilizes: CPT's, ICD-9's, DRG's, HCPCS, fee schedules, CRV's and others.
bulletProvider fee schedules
bulletPPO fee schedules and repricing
bulletComplete recall - system can report all changes, how a benefit was paid 5 years ago as well as last month and by whom. Any adjustments are easily tracked, what buttons were pushed and what they were thinking (almost).
bulletPre-registration optional
bulletAutomatic Adjudication available
bulletEDI available
bulletCapitation processing
bulletPer occurrence tracking
bulletPhysician Referral tracking
bulletCoordination of Benefits
bulletProcessor alerted to:
Pre-registrations
Pre-certs
COB
VIP
Claimant notes
Dependent notes
Family notes
Provider notes
Student status
Over % of specific stop/loss
COBRA status
bulletAdding new business is simple and cost effective. You can set-up a new plan in less than a day and be paying claims when enrollment is in.
bulletCustomer Service may be performed by a processor without interrupting the claim they are working on. Press a hot key and any existing claimant's or enrollee's records are available, answer the inquiry and hot key back into the claim in process.
bulletClaim can be re-opened at any time for reprocessing up until the check is printed.
bulletEOB may be printed for any past time frame.
bulletCash Management:
bulletMicro encoding (MICR) on checks is available as part of the Complete system.
bulletLogo's and signature's may be scanned in for Laser checks and EOB's
bulletBank Reconciliation-optional sending of media to bank for reconciliation by the bank

Claims Reports

bulletPre-registered Report-weighted average calculations.
bulletPre-registered and Claims Pended Report
bulletEnrollment Census Report 
bullet Processor Summary
bulletCycle Time Report
bulletClaims Productivity
bulletClaims Count by Date Received
bulletClaims Count by Date Processed
bulletClaims Awaiting Supervisor and Executive Approval
bulletPre-certs on File
bulletClaims Detail History Report
bulletConsolidated Paid Claims Analysis
bulletWeekly Income & FICA Withholding
bulletClaimant Benefits Paid Report
bulletClaimant Usage by Benefit Report
bulletSpecific Stop Loss Report
bulletAggregate Stop Loss Report by group and/or location
bulletUtilization Management Report
bulletTotal Benefit Analysis
bulletClaims Lag Report
bulletReports of the TOP Providers, Benefits, Diagnosis Codes, Claimants, Ages, Date ranges, etc.
bulletProvider Summary Report
bulletPPO Savings Report
bulletPPO Withhold Report
bulletCOB Savings Report
bulletHospital/Patient Reports
bulletMonthly check/Deposit Registers by group and/or location.
bulletException Reporting for Incorrectly Entered or Incomplete Claims Reports
  

Any other reports not pre-defined in the system are easily produced in various third party report generators. A data dictionary is available for field definition.


HIPAA

Produces required notification for continuous coverage when a member is terminated and the Group is flagged for HIPAA notification.



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